A washing machine breakdown can be inconvenient and stressful, but before you rush out to buy a new one, it’s worth considering repair options. In many cases, repairing your washing machine is more cost-effective than replacing it. However, the cost of repairs can vary depending on the issue, the age of the machine, and the service provider. In this guide, we'll break down the average costs of washing machine repairs in the UK, common issues, and whether it's worth repairing or replacing your appliance.
1. Common Washing Machine Problems and Repair Costs
Washing machines are complex appliances with various parts that can wear out or malfunction over time. Here are some of the most common problems and the average repair costs associated with them in the UK:
a) Washing Machine Won’t Drain
If your washing machine isn’t draining properly, it’s often due to a blockage in the drain pump, filter, or hoses. This is one of the more common and straightforward issues to fix.
- Repair cost: Between £70 and £120 depending on whether parts need to be replaced (such as the pump or drain hose) and the service provider’s rates.
b) Washing Machine Won’t Spin
If your machine isn’t spinning, it could be caused by a worn-out belt, motor brushes, or a faulty door switch. Repairing this issue can be relatively simple, or it could involve more extensive work depending on the underlying cause.
- Repair cost: For belt or motor brush replacements, you can expect to pay around £80 to £150. More serious issues with the motor or control board can cost £150 to £250 or more.
c) Drum Not Turning
A washing machine drum that won’t turn is often caused by a broken drive belt, faulty motor, or worn bearings. While replacing a belt is relatively inexpensive, worn drum bearings can be a more costly repair.
- Repair cost: Replacing a belt may cost £70 to £120, while repairing or replacing bearings can range from £100 to £200. If the motor is the issue, you could be looking at £200 to £300 depending on the model and parts.
d) Water Leaks
Water leaks can occur for several reasons, such as faulty door seals, damaged hoses, or problems with the pump. Depending on the cause, this can be an easy fix or a more complicated repair.
- Repair cost: Fixing leaks typically costs between £70 and £130, but if you need to replace a major component like the pump, it could rise to around £150 to £200.
e) Electrical Issues
If your washing machine is experiencing electrical issues, such as not turning on or displaying error codes, it may be due to a faulty control panel or wiring problem. These repairs can be more complex and expensive.
- Repair cost: Electrical repairs often cost between £100 and £250, depending on the severity of the problem and whether parts like the control board need replacing.
f) Door Won’t Lock
If the washing machine door won’t lock, it may be due to a broken door latch or interlock mechanism. This is a common issue that prevents the machine from starting a cycle.
- Repair cost: Replacing the door latch or interlock usually costs between £60 and £120.
2. Labour Costs for Washing Machine Repair
In the UK, labour costs for appliance repairs typically range from £50 to £80 per hour. Some repair companies may charge a flat call-out fee, which can range from £50 to £100, covering the initial diagnosis. If parts need to be ordered, you may incur additional labour costs for a return visit.
When choosing a repair service, it’s important to get a clear breakdown of both labour and parts costs upfront, as well as any call-out fees that may apply.
3. Factors That Affect Washing Machine Repair Costs
Several factors can influence the overall cost of repairing your washing machine. Understanding these can help you budget and determine whether a repair is worth it:
a) The Age and Model of Your Washing Machine
Older washing machines may be more expensive to repair due to the availability of parts. Some brands and models are known for being more reliable, while others may require more frequent repairs. Premium brands like Miele or Bosch may have higher repair costs due to the price of parts, whereas budget brands like Beko or Indesit often have more affordable repairs.
b) The Type of Repair
Minor repairs, such as replacing a belt or hose, are generally cheaper than major repairs, such as fixing the motor or drum. If the repair involves replacing multiple components, the cost can quickly rise.
c) Parts Availability
The availability of replacement parts can affect both the cost and the time required for the repair. For newer models, parts are usually easy to find and reasonably priced. However, for older models or discontinued machines, parts may be more expensive or harder to source, increasing the overall repair cost.
d) Location
The cost of washing machine repairs can vary depending on your location. In major cities like London, labour costs tend to be higher, so you might pay more for repairs compared to rural areas or smaller towns.
4. Is It Worth Repairing or Replacing Your Washing Machine?
When faced with an expensive repair bill, many homeowners wonder if it’s better to repair their washing machine or replace it altogether. Here are some factors to consider when making your decision:
a) Age of the Washing Machine
If your washing machine is more than 7-10 years old, it may be nearing the end of its lifespan, and repairs could become more frequent. In this case, replacing the machine might be more cost-effective in the long run. On the other hand, if your machine is relatively new (under 5 years old), a repair is often the better option.
b) Repair Cost vs. Replacement Cost
A new washing machine can cost anywhere from £250 to £1,500, depending on the brand and model. If the repair cost is less than 50% of the price of a new machine, it’s generally worth repairing. However, if the repair cost is close to or exceeds this amount, investing in a new machine might be the better choice.
c) Energy Efficiency
Older washing machines tend to be less energy-efficient than newer models, which means they could cost you more in utility bills. If your washing machine is old and inefficient, upgrading to a new, energy-efficient model might save you money on electricity and water in the long term.
d) Frequency of Repairs
If your washing machine has required multiple repairs in a short period, it could be a sign that the appliance is reaching the end of its useful life. In this case, continuing to repair it might end up being more expensive than replacing it.
5. Choosing a Washing Machine Repair Service
When selecting a repair service, it’s important to choose a reputable provider. Here are a few tips to help you find the right service:
- Look for Reviews: Check online reviews and testimonials to gauge the reliability and professionalism of the repair company.
- Check for Warranties: Some repair companies offer warranties on parts and labour, giving you peace of mind that the repair will last.
- Get Multiple Quotes: Always ask for several quotes to compare prices and services. Ensure the quote includes both parts and labour, as well as any call-out fees.
- Use an Authorised Service Provider: If your washing machine is still under warranty, using an authorised repair service is essential to avoid invalidating your warranty.
6. Conclusion: What Should You Expect to Pay for Washing Machine Repairs in the UK?
The average cost of washing machine repair in the UK ranges from £60 to £300, depending on the issue and the model of your machine. Minor repairs like replacing a door latch or belt are relatively inexpensive, while more significant issues involving the motor or drum can cost much more.
When deciding whether to repair or replace your washing machine, consider the age of the appliance, the cost of repairs, and the potential benefits of upgrading to a more energy-efficient model. In many cases, repairs are more affordable than buying a new machine, but for older models, replacement might be the more cost-effective solution in the long run.
